Welcome to LUXENSO.shop, operated by LUXENSO LLC.
By accessing or using our website, you agree to be bound by these Terms & Conditions.
Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website, purchasing products, or creating an account, you acknowledge that you have read, understood, and agree to follow these Terms & Conditions.
If you do not agree, you must discontinue use of the website.

2. Use of the Website

You agree to use LUXENSO.shop only for lawful purposes and in a manner that does not violate:

  • Any applicable laws
  • The rights of others
  • The security or operation of the website

We reserve the right to refuse service to anyone for any reason at any time.

3. Products & Descriptions

We strive to ensure that product descriptions, images, and details on our website are accurate.
However, we do not guarantee that:

  • Descriptions are error-free
  • Colors appear exactly the same on all devices
  • All information is fully up-to-date

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices are listed in USD and are subject to change without notice.

We accept major payment methods through secure third-party processors.
By completing a purchase, you agree to:

  • Provide accurate billing information
  • Authorize the payment method used
  • Pay all applicable charges

We are not responsible for fees from your bank or financial institution.

5. Shipping

We offer free shipping within the United States.
Full details are available in our Shipping Policy.

6. Returns & Refunds

Our Return & Refund Policy explains in detail how returns, replacements, and refunds are handled.

By purchasing from us, you agree to those terms.

7. Order Cancellations

Orders can only be canceled within 12 hours of purchase.
Once an order has shipped, it cannot be canceled.

8. Account Registration

If you create an account on LUXENSO.shop, you agree to:

  • Provide accurate information
  • Keep your login details confidential
  • Notify us of any unauthorized access to your account

You are responsible for all activity under your account.

9. Intellectual Property

All content on LUXENSO.shop—including text, images, logos, product descriptions, and website design—is the property of LUXENSO LLC and protected by copyright laws.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Modify
  • Sell
    any of our content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, LUXENSO LLC is not liable for:

  • Damages resulting from misuse or improper handling of products
  • Delays or failures caused by shipping carriers
  • Losses caused by website downtime, errors, or technical issues
  • Indirect, incidental, or consequential damages

Your use of our products and services is at your own risk.

11. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their content, privacy practices, or policies.

Please review their terms before engaging with any third-party site.

12. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your information.

13. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date.

Your continued use of the website constitutes your acceptance of those changes.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of New Mexico, United States.

Any disputes must be resolved in the appropriate courts of New Mexico.

15. Contact Information

If you have questions about these Terms & Conditions, please contact us:

LUXENSO LLC
📧 business@luxenso.shop
📞 505-836-6392
📍 2801 Sudderth Dr D, Ruidoso, New Mexico 88345, USA