Welcome to LUXENSO.shop, operated by LUXENSO LLC (“we,” “us,” or “our”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through third-party payment providers; we do NOT store full card details)

B. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type & device information
  • Pages visited
  • Time spent on site
  • Cookies and tracking data

This helps us improve site performance and deliver a better shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Improve website performance and user experience
  • Send order updates, confirmations, and service messages
  • Detect and prevent fraud
  • Comply with legal obligations

We do NOT sell, rent, or trade your personal information.

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Keep items in your cart
  • Improve site functionality
  • Analyze website traffic

You may disable cookies in your browser settings, but some site features may not work properly.

4. Sharing Your Information

We only share your data with trusted third parties that help us operate our business, including:

  • Payment processors (for secure transactions)
  • Shipping carriers
  • Website hosting and analytics providers

These partners are required to protect your information and use it only for the services they provide.

We do not share your personal information with advertisers or sell your data.

5. Data Security

We use industry-standard measures to safeguard your information, including:

  • SSL encryption
  • Secure payment gateways
  • Firewall protection
  • Restricted data access

While no online system is 100% secure, we work hard to protect your data to the highest standards.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Accessing or requesting copies of your data
  • Requesting updates or corrections
  • Requesting deletion of your data
  • Opting out of marketing communications

To submit a request, contact us at business@luxenso.shop.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from minors.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their respective policies before providing personal information.

9. International Customers

If you access our site from outside the United States, you acknowledge that your information may be processed and stored in the U.S., where privacy laws may differ from your country’s regulations.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

LUXENSO LLC
📍 2801 Sudderth Dr D, Ruidoso, New Mexico 88345, USA
📧 business@luxenso.shop
📞 505-836-6392